Communication Skills: Listening and Feedback

OVERVIEW Listening effectively and providing constructive feedback are critical skills for any team. This session outlines the fundamentals of the communications model and helps participants recognize effective strategies to listen, understand, communicate, and be heard. You will practice active listening skills, the importance of verbal and non-verbal communications, and techniques to offer feedback in this hands-on session, which covers theory and practical strategies to improve communication. PARTICIPANTS WILL: - Understand the fundamentals of effective communication. - Recognize and more effectively use both verbal and non-verbal communication. - Learn how to actively listen and provide feedback to achieve results. WHO SHOULD ATTEND? Professionals from all backgrounds who want to increase their listening and feedback skills. WORKSHOP FACILITATOR Carrie Gendreau Board Member, Littleton Area Chamber of Commerce Owner, Emma & Co. Consignment Boutique